Read the answers to frequently asked questions

Server could not be found‘ error when setting up iCal or Address book accounts

iCal demands a Serverpath and a Port.

All contacts and/or calendars on the iOS device are duplicated.

Calendar events created on the iOS device are saved in the local calendar per default

Contacts which are added to Address Book on the Mac have to be copied manually to the iHub Basic Address Book

Why does the option ,Enable access for assitive devices‘ have to be turned on for iHub Basic?

Can I synchronise my Macs using Ethernet?

Why can´t some applications display the shared contacts?

Why is a new or changed entry not available immediately on all conntected devices?

How can I synchronise my data if no network is available?

Does iHub Basic needs to run every time I want to sync my data?

After I installed iHub Basic, I see two address books in the Address Book application?

,Server could not be found‘ error when setting up iCal or Address book accounts

Access to shared contacts and calendars may not be possible, if the security settings of Mac OS X 10.6 has been changed.

Follow these steps to check the security settings on the Mac:

Open the System Preferences



Click Security > Firewall > Advanced.....



Make sure to disable both options Block all incoming connections and Enable stealth mode.

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iCal demands a Serverpath and a Port.

If you are prompted to enter a Serverpath and a Port, then iCal was not able to connect to the server at all. Do not enter any data, cancel the opration and check the security settings of your Mac‘s firewall.

How to check the security settings:

1. Open System Preferences > Security > Firewall > Advanced...

Make sure to disable both options Block all incoming connections and Enable stealth mode. Add the account to iCal afterwards.

All contacts and/or calendars on the iOS device are duplicated.

If you have synchronised contacts and calendars with iTunes you will see double entries on your iPhone, iPad or iPod touch after using iHub Basic.

To get rid of the double entries, connect your iOS device to your Mac and run iTunes. Deactivate the synchronisation of contacts and calendars. If iTunes asks you to delete the contacts and calendars on the iOS device, click YES.

Since you are using iHub Basic, all data is already stored on the phone and only the dublicates will be erased.

Calendar events created on the iOS device are saved in the local calendar per default.

You can define the default calendar to save new entries manually:

Preferences > Mail, Contacts, Calendar > Calendar > Default

Contacts which are added to Address Book on the Mac have to be copied manually to the iHub Basic Address Book.

You can select the default location to store new contacts with the Address Book program on the Mac.

Run Address Book on the Mac. In the menu bar, select:
Address Book > Preferences > Accounts.

You will see all accounts currently available.

Select On My Mac As Default account for new contacts choose the iHub Basic Account.

Why does the option ,Enable access for assitive devices‘ have to be turned on for iHub Basic?

The access for assitive devices is necessary to automatically move contacts and calendar entries between your local address book and calender and the iHub Basic address book and calendar.

If you do not want to enable this option, you can still manage your data. You will have to manually move the appropriate contacts and calendar events from your local loaction to the iHub Basic location.

Can I synchronise my Macs using Ethernet?

Yes. iHub Basic works as well if the Macs you would like to sync are using an Ethernet network. Just make sure that all Macs are located in the same network.

Why can´t some applications display the shared contacts?

Some third party programs like Skype can only access the local list of contacts. This is a limitation of these applications and can not be overcome by iHub Basic.

Why is a new or changed entry not available immediately on all conntected devices?

Changes in a shared contact or calendar are transmitted to the Mac on which iHub Basic is installed immediately. If the connection to this Mac is not possible, any changes will be synchronised as soon as the Mac is available again.

It may take some time for iCal and Address Book to look for changes and to display them, however. If you close and open either program, it will immediately be synchronised.

You can set the interval in which iCal and Address Book on a Mac are looking for changes manually.

iCal: Open iCal > Preferences > Accounts > CalDAV
> Account Information.

Select Refresh calendars > Every minute

Select Availability > Custom

Enter the time frame within any calendar information should be synchronised. To keep a continous synchronisation running, select every day from 0.00 to 11.59 pm.

Address Book: Open Address Book > Preferences > Accounts
> CardDAV > Account Information.

Select Refresh contacts > Automatically

You can set the interval in which iCal and Address Book on an iPhone, iPad or iPod touch are looking for changes manually.

Open Settings > Mail, Contacts, Calendars > Fetch New Data.
Choose Fetch > All 15 Minutes

How can I synchronise my data if no network is available?

iHub Basic includes MoHub®, a tool to setup and use an ad hoc WiFi network in a matter of seconds. Please refer to the user´s manual for details on how to use MoHub®.

Does iHub Basic needs to run every time I want to sync my data?

No. You will need iHub Basic to install the necessary synchronisation services and to select which contacts and calendars should be shared.

The synchronisation services, which will make sure the data is synchronised between the devices, run as an invisible background services on the Mac.

After I installed iHub Basic, I see two address books in the Address Book application.

iHub Basic installs a CardDAV server on your Mac. This server includes its own address book. Using iHub Basic, you can move your contacts and address book groups into this new address book to share them with other devices.

The Address Book application in your Mac always displays all available address books.